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4 changes: 2 additions & 2 deletions docs/admin/how-to/site-admin-quickstart.mdx
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Expand Up @@ -22,11 +22,11 @@ We support a number of other deployment types which are described in the [Deploy

### Self-hosted vs. Managed instances

Regardless of the deployment option you choose, Sourcegraph can be self-hosted locally or with the cloud provider of your choice. We also offer [managed instances](/cloud/) (we handle deployment, updates, and management of the instance for you). Please [contact us](https://about.sourcegraph.com/contact/sales) if you are interested in learning more about managed instances.
Regardless of the deployment option you choose, Sourcegraph can be self-hosted locally or with the cloud provider of your choice. We also offer [managed instances](/cloud/) (we handle deployment, updates, and management of the instance for you). Please [contact us](https://sourcegraph.com/contact/request-info) if you are interested in learning more about managed instances.

## Updating your instance

New versions of Sourcegraph are released monthly (with patches released in between, as needed). New updates are announced in the [Sourcegraph blog](https://about.sourcegraph.com/blog), and comprehensive update notes are available in the [technical changelog](https://sourcegraph.com/changelog/releases).
New versions of Sourcegraph are released monthly (with patches released in between, as needed). New updates are announced in the [Sourcegraph blog](https://sourcegraph.com/blog), and comprehensive update notes are available in the [technical changelog](https://sourcegraph.com/changelog/releases).

To check the current version of your instance, go to **User menu > Site admin > Updates**.

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10 changes: 5 additions & 5 deletions docs/admin/subscriptions.mdx
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@@ -1,18 +1,18 @@
# Paid Sourcegraph Enterprise subscriptions

> NOTE: Pricing documentation below applies to [Sourcegraph Enterprise](https://about.sourcegraph.com/pricing).
> NOTE: Pricing documentation below applies to [Sourcegraph Enterprise](https://sourcegraph.com/pricing).

Organizations using Sourcegraph can [upgrade to Sourcegraph Enterprise](https://about.sourcegraph.com/pricing) to get the features that large organizations need (single sign-on, backups and recovery, cluster deployment, access to code navigation and intelligence, etc.). These additional features in Sourcegraph Enterprise are paid and not open source.
Organizations using Sourcegraph can [upgrade to Sourcegraph Enterprise](https://sourcegraph.com/pricing) to get the features that large organizations need (single sign-on, backups and recovery, cluster deployment, access to code navigation and intelligence, etc.). These additional features in Sourcegraph Enterprise are paid and not open source.

You can [contact Sourcegraph](https://about.sourcegraph.com/contact/sales) to purchase a license. This entitles you to a license key (provided immediately after your purchase), which activates Enterprise features on your Sourcegraph instance.
You can [contact Sourcegraph](https://sourcegraph.com/contact/request-info) to purchase a license. This entitles you to a license key (provided immediately after your purchase), which activates Enterprise features on your Sourcegraph instance.

## Volume discounts

[Contact us](https://about.sourcegraph.com/contact) to ask about volume discounts for Sourcegraph Enterprise.
[Contact us](https://sourcegraph.com/contact) to ask about volume discounts for Sourcegraph Enterprise.

## Pricing model

[Sourcegraph's pricing](https://about.sourcegraph.com/pricing) is based primarily on [total active user accounts](#how-user-accounts-are-counted). In certain situations, it is also a combination of the [number of lines of code indexed](#how-lines-of-code-are-counted). Please [contact Sourcegraph](https://about.sourcegraph.com/contact/sales) to answer specific questions about our pricing model for your use.
[Sourcegraph's pricing](https://sourcegraph.com/pricing) is based primarily on [total active user accounts](#how-user-accounts-are-counted). In certain situations, it is also a combination of the [number of lines of code indexed](#how-lines-of-code-are-counted). Please [contact Sourcegraph](https://sourcegraph.com/contact/request-info) to answer specific questions about our pricing model for your use.

## How user accounts are counted

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14 changes: 7 additions & 7 deletions docs/cloud/index.mdx
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Expand Up @@ -14,14 +14,14 @@ Sourcegraph provisions each instance in an isolated and secure cloud environment
<QuickLink
title="Get single-tenant instance managed by Sourcegraph."
icon="lightbulb"
href="https://about.sourcegraph.com/get-started?t=enterprise"
href="https://sourcegraph.com/contact"
description="Sign up for a free trial for your team."
/>
</QuickLinks>

Use the button above to sign up for a free trial of Sourcegraph Cloud. When you request a trial, you will receive an email indicating the status of your request. If eligible for a cloud instance, you will receive a link to the instance URL once it's provisioned. This normally takes less than one hour during business hours. From there, we recommend using the [onboarding checklist](/getting-started/cloud-instance) to set up your instance quickly.

Please [contact us](https://sourcegraph.com/contact/sales) if you have specific VPN requirements or you require a large deployment with >500 users, >1,000 repos, or monorepos >5 GB.
Please [contact us](https://sourcegraph.com/contact/request-info) if you have specific VPN requirements or you require a large deployment with >500 users, >1,000 repos, or monorepos >5 GB.

## Cloud subscription

Expand Down Expand Up @@ -140,14 +140,14 @@ As with any Sourcegraph enterprise customer, you will also receive support from
- Monitoring and aggregating user feedback
- Understanding usage statistics of your deployment
- Internal rollout programs including:
- Holding company-wide or team-by-team training sessions ([contact us](https://about.sourcegraph.com/contact/sales) for details)
- Holding company-wide or team-by-team training sessions ([contact us](https://sourcegraph.com/contact/request-info) for details)
- Helping the maintainers of your internal engineer onboarding add a session on Sourcegraph
- Holding ongoing brown bag lunches to introduce new feature releases
- Advice and templates on how to introduce Sourcegraph to your engineering organization

### Managed SMTP

All Sourcegraph Cloud instances are provisioned with a Sourcegraph-managed SMTP server through a [third-party provider](https://about.sourcegraph.com/terms/subprocessors) for transactional email delivery. Email capabilities power features like:
All Sourcegraph Cloud instances are provisioned with a Sourcegraph-managed SMTP server through a [third-party provider](https://sourcegraph.com/terms/subprocessors) for transactional email delivery. Email capabilities power features like:

- [Code Monitoring](/code-monitoring/) notifications
- Inviting other users to a Sourcegraph instance, or to an organization/team on a Sourcegraph instance
Expand All @@ -162,7 +162,7 @@ To learn more about how the Sourcegraph team operates managed SMTP internally, r

### Audit Logs

Our Cloud instances provide [audit logs](/admin/audit-log#cloud) to help you monitor and investigate actions taken by users and the system. These logs are available to download by request and are also sent to a [centralized logging service](https://about.sourcegraph.com/security#logging) for 30 day retention. Should you wish to extend this period, please be aware that additional charges will apply.
Our Cloud instances provide [audit logs](/admin/audit-log#cloud) to help you monitor and investigate actions taken by users and the system. These logs are available to download by request and are also sent to a [centralized logging service](https://sourcegraph.com/security#logging) for 30 day retention. Should you wish to extend this period, please be aware that additional charges will apply.
To request an extension, please contact your assigned Customer Engineer (CE) or send an email to Sourcegraph Support at support@sourcegraph.com.

#### Download audit logs
Expand Down Expand Up @@ -209,7 +209,7 @@ For all managed instances, we will provide security capabilities from Cloudflare

Your instance will be hosted in isolated Google Cloud infrastructure. See our [FAQ](#faq) below to learn more about the cloud architecture. Both your team and limited Sourcegraph personnel will have application-level administrator access to the instance.

Only essential Sourcegraph personnel will have access to the instance, server, code, and any other sensitive materials, such as tokens or keys. The employees or contractors with access are bound by the same terms as Sourcegraph itself. Learn more in our [security policies for Sourcegraph Cloud](https://about.sourcegraph.com/security) or [contact us](https://about.sourcegraph.com/contact/sales) with any questions or concerns. You may also request copies of our SOC 2 Type II Report and ISO 27001 certificate on our [security portal](https://security.sourcegraph.com).
Only essential Sourcegraph personnel will have access to the instance, server, code, and any other sensitive materials, such as tokens or keys. The employees or contractors with access are bound by the same terms as Sourcegraph itself. Learn more in our [security policies for Sourcegraph Cloud](https://sourcegraph.com/security) or [contact us](https://sourcegraph.com/contact/request-info) with any questions or concerns. You may also request copies of our SOC 2 Type II Report and ISO 27001 certificate on our [security portal](https://security.sourcegraph.com).

### Sourcegraph management access

Expand All @@ -219,7 +219,7 @@ All Sourcegraph Cloud instances have Sourcegraph management access enabled by de

## Accommodating special requirements

We may be able to support special requests (network access policies, infrastructure requirements, custom version control systems, etc.) with additional time, support, and fees. [Contact us](https://about.sourcegraph.com/contact/sales) to discuss any special requirements you may have.
We may be able to support special requests (network access policies, infrastructure requirements, custom version control systems, etc.) with additional time, support, and fees. [Contact us](https://sourcegraph.com/contact/request-info) to discuss any special requirements you may have.

## FAQ

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4 changes: 2 additions & 2 deletions docs/self-hosted/deploy/migrate-backup.mdx
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Expand Up @@ -77,12 +77,12 @@ The easiest option is to simply back up or migrate [configuration JSON data](#co

This option provides a more complete backup, and ensures that almost all state will be restored. Repositories will have to be re-cloned and re-indexed, so some downtime will be required while these operations complete.

Follow the instructions in our [Docker to Docker Compose migration guide](/self-hosted/deploy/docker-compose/migrate#backup-single-docker-image-database) to generate a dump of Sourcegraph's Postgres database. [Contact us](https://about.sourcegraph.com/contact/sales) for specific recommendations for your deployment type.
Follow the instructions in our [Docker to Docker Compose migration guide](/self-hosted/deploy/docker-compose/migrate#backup-single-docker-image-database) to generate a dump of Sourcegraph's Postgres database. [Contact us](https://sourcegraph.com/contact/request-info) for specific recommendations for your deployment type.

### Option 3: All data

Backing up all persistent volumes is the most complete option. Instructions for doing this depends on the deployment
method and the cloud host. [Contact us](https://about.sourcegraph.com/contact/sales) to discuss more.
method and the cloud host. [Contact us](https://sourcegraph.com/contact/request-info) to discuss more.

## Persistent data backup in Kubernetes

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2 changes: 1 addition & 1 deletion docs/self-hosted/external-services/index.mdx
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Expand Up @@ -23,7 +23,7 @@ See the following guides to use an external or managed version of each service t
- See [Using a managed object storage service (S3 or GCS)](/self-hosted/external-services/object-storage) to replace the bundled blobstore instance.
- See [Using an external Jaeger instance](/self-hosted/observability/tracing#Use-an-external-Jaeger-instance) to replace the bundled Jaeger instance.

> NOTE: Using Sourcegraph with an external service is a [paid feature](https://about.sourcegraph.com/pricing). [Contact us](https://about.sourcegraph.com/contact/sales) to get a trial license.
> NOTE: Using Sourcegraph with an external service is a [paid feature](https://sourcegraph.com/pricing). [Contact us](https://sourcegraph.com/contact/request-info) to get a trial license.

## Cloud alternatives

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