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docs(voice): add inbound calling guide #697

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0723ce5
docs(voice): add inbound calling guide
Devon-White Sep 16, 2026
fb0bcfc
docs(platform): expand Addresses guide and point inbound calling at it
Devon-White Sep 16, 2026
4b2b9db
docs(voice): split inbound calling into four approaches
Devon-White Sep 16, 2026
612e69e
docs(voice): stop assuming a phone number in the inbound calling guide
Devon-White Sep 16, 2026
414788c
docs(voice): phone number prerequisite applies only to PSTN inbound
Devon-White Sep 16, 2026
427a5d8
docs(voice): tighten phone number prerequisite
Devon-White Sep 16, 2026
9c3c304
docs(voice): frame inbound approaches around the Server SDK and Brows…
Devon-White Sep 16, 2026
c74c0b6
Merge branch 'main' into devon/inbound-calling-guide
Devon-White Sep 17, 2026
6701dbb
docs(voice): address review on inbound calling guide
Devon-White Sep 17, 2026
f5b01bb
docs(platform): fill gaps from second review of Resources and Addresses
Devon-White Sep 17, 2026
e2526d5
Merge branch 'main' into devon/inbound-calling-guide
Devon-White Sep 18, 2026
e2f904d
Merge branch 'main' into devon/inbound-calling-guide
Devon-White Sep 18, 2026
b798bdb
docs(voice): fact-check and tighten the inbound calling guide
Devon-White Sep 18, 2026
5b6915e
Merge commit 'e2f904dc93' into devon/inbound-calling-guide
Devon-White Sep 18, 2026
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85 changes: 85 additions & 0 deletions fern/assets/images/img/inbound-call-lifecycle-themed.svg
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86 changes: 86 additions & 0 deletions fern/assets/images/img/inbound-call-relay-lifecycle-themed.svg
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2 changes: 1 addition & 1 deletion fern/llms.txt
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Expand Up @@ -98,7 +98,7 @@ Send text and media messages from your application, and choose how to process in

Give users an identity, authorize their access, and connect them to other users or shared resources. Your backend manages subscribers and credentials; the client provides the calling and chat interface.

- Browser SDK: For web clients, [place audio or video calls](/docs/platform/voice/outbound-calling) and [send and display chat messages](/docs/browser-sdk/v4/guides/messaging-chat).
- Browser SDK: For web clients, [place audio or video calls](/docs/platform/voice/outbound-calling), [answer inbound calls](/docs/platform/voice/inbound-calling), and [send and display chat messages](/docs/browser-sdk/v4/guides/messaging-chat).
- REST APIs: [Create subscribers](/docs/apis/rest/subscribers/create-subscriber) and [issue subscriber access tokens](/docs/apis/rest/subscribers/tokens/create-subscriber-token) from your backend. Follow the [Browser SDK authentication guide](/docs/browser-sdk/v4/guides/authentication) to connect a web client.

### Video conferences
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