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Add "Route and control calls" guide #682

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docs(voice): add route and control calls guide
hey-august Sep 10, 2026
033434a
docs(voice): source dashboard steps in route and control calls guide
hey-august Sep 11, 2026
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Merge branch 'main' into august-20260909-route-control-calls
Devon-White Sep 11, 2026
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Merge branch 'main' into august-20260909-route-control-calls
hey-august Sep 14, 2026
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Merge branch 'main' into august-20260909-route-control-calls
hey-august Sep 16, 2026
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docs(voice): rewrite route and control calls as the call routing capa…
hey-august Sep 16, 2026
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1 change: 1 addition & 0 deletions fern/llms.txt
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Expand Up @@ -159,6 +159,7 @@ Feature pages are grouped by channel. SDK pages come first when available, follo

### Calling

- [Call routing](/docs/platform/voice/call-routing): Answer a call and speak from a flow you host or serve, then collect what the caller says, branch on it, handle silence, and read the result in the call log or your own code.
- [Call recording](/docs/swml/guides/record-calls): Record an ongoing call with a hosted SWML script and access the recording in your Space.
- [Call transfer](/docs/server-sdks/guides/call-transfer): Transfer a call to a phone number, SIP endpoint, or SWML document.
- [Real-time transcription](/docs/server-sdks/reference/python/relay/call/live-transcribe): Start or stop live transcription on a call.
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