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[DOC ERROR] Extension docs point to the retired "Extensions" dashboard section #478

Description

@ketanyekale

Location

All Extension pages under fundamentals/, plus two SDK/UI Kit extension overviews.

Representative page: https://www.cometchat.com/docs/fundamentals/message-shortcuts#extension-settings (fundamentals/message-shortcuts.mdx)

Full list (30 files):

  • fundamentals/ — avatars, bitly, chatwoot, collaborative-document, collaborative-whiteboard, disappearing-messages, email-replies, end-to-end-encryption, giphy, intercom, link-preview, mentions, message-shortcuts, message-translation, pin-message, polls, reactions, reminders, rich-media-preview, save-message, smart-replies, stickers, stickers-stipop, tenor, thumbnail-generation, tinyurl, video-broadcasting, voice-transcription
  • ui-kit/ios/extensions.mdx
  • sdk/flutter/v4/extensions-overview.mdx

Current Content

Every Extension page's Extension settings section instructs readers to use a standalone Extensions page that no longer exists in the CometChat Dashboard:

  1. Login to CometChat and select your app.
  2. Go to the Extensions section and enable the Message shortcuts extension.

ui-kit/ios/extensions.mdx and sdk/flutter/v4/extensions-overview.mdx carry the same stale path (CometChat Dashboard → Extensions, your App → Extensions).

Suggested Correction

Extensions are now managed at Chat & Messaging → Features, where they appear in an Extensions block on that page. The step should read:

  1. Navigate to Chat & MessagingFeatures and enable Message shortcuts under Extensions.

Three pages need more than a path swap, because the capability is no longer listed as an extension on that page:

Page Current wording Actual dashboard location
fundamentals/reactions.mdx "enable the Reactions extension" Reactions under Core
fundamentals/mentions.mdx "enable the Mentions extension" Mentions under Core
fundamentals/smart-replies.mdx "enable the Smart Reply extension" Smart Replies under Smart Chat Features

A few extension labels also differ in casing from the docs (dashboard uses "Pin Message", "Save Message", "Collaborative document", "Collaborative whiteboard").

Additional Information

Reported internally by @nisha.sharma. Tracked in Linear as ENG-38454.

Dashboard navigation and every feature label above were verified against a live app on app.cometchat.com (Chat & Messaging → Features, route /app/{appId}/chat-features).

Out of scope / follow-up: four extensions that still have docs pages did not appear on the Features list of the app checked — Avatars, Email replies, End-to-end encryption, and Live Streaming (Video Broadcasting). These may be plan-gated or retired; worth confirming separately. Several pages also carry screenshots of the old Extensions UI that are now stale.

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