failed to retrieve governance settings — MCP and web tools disabled

[EdgarBarradas]

Checks

• I have searched github.com/aws/amazon-q-developer-cli/issues and there are no duplicates of my issue
• I have run q doctor in the affected terminal session
• I have run q restart and replicated the issue again

Operating system

Linux 6.12.100-125.179.amzn2023.x86_64 - Ubuntu 24.04.4 LTS

Expected behaviour

A profile is loaded and kiro executes without issue

Actual behaviour

No profile is loaded and I can login but kiro is not functional

Steps to reproduce

just login with:
$kiro-cli login --use-device-flow
✔ Select login method · Use with Your Organization
✔ Enter Start URL · https://d-9367077c28.awsapps.com/start
✔ Enter Region · eu-west-1

Environment

<This will be visible to anyone. Do not include personal or sensitive information>

[q-details]
version = "2.20.1"
hash = "dc1a243b88b0ba6c216ff345363f02b7a9c5884d"
date = "2026-08-27T07:20:26.409931Z (5d ago)"
variant = "minimal"

[system-info]
chip = "Intel(R) Xeon(R) Platinum 8259CL CPU @ 2.50GHz"
total-cores = 4
memory = "62.10 GB"

[system-info.os.linux]
kernel_version = "6.12.100-125.179.amzn2023.x86_64"
id = "ubuntu"
name = "Ubuntu"
pretty_name = "Ubuntu 24.04.4 LTS"
version_id = "24.04"
version = "24.04.4 LTS (Noble Numbat)"

[environment]
cwd = "/home/USER/uegrouping/uegrouping_ideaproposal"
cli-path = "/home/USER/uegrouping/uegrouping_ideaproposal"
os = "Linux"
shell-path = "/usr/bin/bash"
shell-version = "5.2.21"
terminal = "VSCode"
install-method = "unknown"

[env-vars]
PATH = "/home/USER/java17/bin:/home/USER/.local/bin:/opt/conda/share/sagemaker-code-editor/bin/remote-cli:/opt/conda/bin:/opt/conda/condabin:/etc/sagemaker-inference-server:/opt/conda/condabin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/home/USER/.local/bin"
Q_SET_PARENT_CHECK = "1"
SHELL = "/bin/bash"
TERM = "xterm-256color"