diff --git a/plugins/jasperreports7/src/main/java/org/apache/struts2/views/jasperreports7/JasperReport7Result.java b/plugins/jasperreports7/src/main/java/org/apache/struts2/views/jasperreports7/JasperReport7Result.java
index fde8590bcd..7744cefc42 100644
--- a/plugins/jasperreports7/src/main/java/org/apache/struts2/views/jasperreports7/JasperReport7Result.java
+++ b/plugins/jasperreports7/src/main/java/org/apache/struts2/views/jasperreports7/JasperReport7Result.java
@@ -33,6 +33,7 @@
 import org.apache.logging.log4j.Logger;
 import org.apache.struts2.ActionInvocation;
 import org.apache.struts2.StrutsException;
+import org.apache.struts2.inject.Container;
 import org.apache.struts2.inject.Inject;
 import org.apache.struts2.result.StrutsResultSupport;
 import org.apache.struts2.security.NotExcludedAcceptedPatternsChecker;
@@ -71,7 +72,8 @@
  * <li><b>parse</b> - true by default. If set to false, all the parameters will
  * not be parsed for EL expressions.</li>
  * <li><b>format</b> - the format in which the report should be generated. Valid
- * values can be found in {@link JasperReport7Constants}. If no format is
+ * values can be found in {@link JasperReport7Constants} and are matched case-insensitively,
+ * so <code>csv</code> and <code>CSV</code> select the same exporter. If no format is
  * specified, PDF will be used.</li>
  * <li><b>contentDisposition</b> - disposition (defaults to "inline", values are
  * typically <i>filename="document.pdf"</i>).</li>
@@ -103,7 +105,7 @@
  * &lt;result name="success" type="jasperReport7"&gt;
  *   &lt;param name="location"&gt;foo.jasper&lt;/param&gt;
  *   &lt;param name="dataSource"&gt;mySource&lt;/param&gt;
- *   &lt;param name="format"&gt;CSV&lt;/param&gt;
+ *   &lt;param name="format"&gt;csv&lt;/param&gt;
  * &lt;/result&gt;
  * <!-- END SNIPPET: example1 -->
  * </pre>
@@ -211,7 +213,11 @@ protected void doExecute(String finalLocation, ActionInvocation invocation) thro
 
         try {
             LOG.debug("Export the print object to the desired output format: {}", format);
-            JasperReport7ExporterProvider<?> exporterProvider = invocation.getInvocationContext().getContainer().getInstance(JasperReport7ExporterProvider.class, format);
+            Container container = invocation.getInvocationContext().getContainer();
+            JasperReport7ExporterProvider<?> exporterProvider = container.getInstance(JasperReport7ExporterProvider.class, format);
+            if (exporterProvider == null) {
+                exporterProvider = container.getInstance(JasperReport7ExporterProvider.class, format.toLowerCase(Locale.ROOT));
+            }
             if (exporterProvider == null) {
                 throw new StrutsException("No exporter found for format: " + format);
             }
diff --git a/plugins/jasperreports7/src/test/java/org/apache/struts2/views/jasperreports7/JasperReport7ResultTest.java b/plugins/jasperreports7/src/test/java/org/apache/struts2/views/jasperreports7/JasperReport7ResultTest.java
index 2ef9d2ace3..d7c3aadc3e 100644
--- a/plugins/jasperreports7/src/test/java/org/apache/struts2/views/jasperreports7/JasperReport7ResultTest.java
+++ b/plugins/jasperreports7/src/test/java/org/apache/struts2/views/jasperreports7/JasperReport7ResultTest.java
@@ -289,6 +289,20 @@ public String getCsvDelimiter(ActionInvocation invocation) {
         assertThat(csv.lines()).containsExactly("Qux Report", "Hello Foo Bar!", "Hello Baz Qux!");
     }
 
+    public void testFormatLookupIsCaseInsensitive() throws Exception {
+        // given
+        result.setDataSource("{#{'firstName':'ignore', 'lastName':'ignore'}}");
+        result.setReportParameters("#{'title':'Qux'}");
+        result.setFormat("CSV");
+
+        // when
+        result.execute(this.invocation);
+
+        // then
+        assertThat(response.getContentType()).isEqualTo("text/csv");
+        assertThat(response.getContentAsString()).contains("Qux Report");
+    }
+
     public void testExportToRtf() throws Exception {
         // given
         result.setDataSource("{#{'firstName':'ignore', 'lastName':'ignore'}}");